Your licence renewal depends on completing your CPD. Here’s exactly what NSW Fair Trading requires — and the simplest way to get it done before your renewal date.
Renewing your NSW contractor licence is not just about paying the renewal fee. NSW Fair Trading requires all licensed residential builders and swimming pool/spa builders to demonstrate CPD compliance before a licence renewal will be processed. Miss the CPD requirement and your renewal can be refused — leaving you unable to legally contract for residential building work in NSW.
This guide explains the CPD requirements for licence renewal, what you need to have completed, and how to get it done efficiently and affordably online.
The CPD Requirement for NSW Builder Licence Renewal
Under the Home Building Act 1989, the CPD requirement for licence renewal is straightforward:
| Licence Period | CPD Points Required | Deadline |
|---|---|---|
| 1-year licence renewal | 12 CPD points | Within the 12-month licence period |
| 3-year licence renewal | 36 CPD points | Over the 3-year licence period |
CPD must be completed through an approved provider. Not all courses count — only those delivered by providers approved by NSW Fair Trading. Builders CPD Online (RTO 91528) is an approved provider.

How to Renew Your NSW Builder Licence: Step by Step
The renewal process:
- Step 1: Complete your 12 CPD points through an approved provider before your renewal date
- Step 2: Download your CPD certificate(s) as evidence of completion
- Step 3: Log in to Service NSW and complete your licence renewal application
- Step 4: Submit your CPD evidence as part of the renewal process
- Step 5: Pay the NSW Fair Trading licence renewal fee
NSW Fair Trading will not process a renewal application from a builder who cannot demonstrate CPD compliance. Your CPD certificate is your proof — keep it on file and have it ready when you renew.
Renewing soon? Get your CPD done this week.
40 online courses. Instant certificate. NSW Fair Trading approved. Complete from any device — from $169.
What CPD Learning Areas Count Toward Renewal?
NSW Fair Trading has approved eight CPD learning areas. Your 12 points can come from any combination of these areas — there is no mandatory split. Choose the areas most relevant to your licence type and your business.
| CPD Learning Area | Available at Builders CPD Online |
|---|---|
| Technical Skills | Yes — 7 courses |
| Sustainability | Yes — 8 courses |
| Business Management | Yes — 11 courses |
| Work Health and Safety | Yes — 4 courses |
| Legal and Regulatory Compliance | Yes — 10 courses |
| Customer Service & Dispute Resolution | No |
| Digital Literacy | No |
| Risk Management | No |

How CPD Points Are Calculated
Standard course vs quiz-based course
At Builders CPD Online, CPD points are allocated based on course type:
| Course Format | CPD Points |
|---|---|
| Standard course (reading and study) | 2 CPD points |
| Course with 20-question multiple choice quiz | 4 CPD points |
To complete 12 CPD points you would typically complete 6 standard courses, 3 quiz-based courses, or any combination that totals 12.
How Long Does It Take to Complete 12 CPD Points Online?
Each standard course takes approximately 1–2 hours to read. To complete 12 CPD points, most builders dedicate 6–8 hours spread across multiple sessions — often evenings or a weekend. You can pause and resume at any time from any device.
Do I Need to Keep My CPD Certificates?
Yes. Retain your CPD certificates as evidence of completion for NSW Fair Trading. Builders CPD Online issues downloadable certificates immediately on completion of each course. Store them securely — you will need them for your renewal application at Service NSW.

What This Means for Your NSW Builder Licence
CPD is not optional — it is a condition of holding a current NSW builder licence. Completing your requirements online with Builders CPD Online is straightforward and affordable. Browse all 40 online CPD courses, register once, complete at your own pace, and download your certificate.
Why builders choose Builders CPD Online for licence renewal:
- NSW Fair Trading approved — RTO 91528
- 12 CPD points for $169 — full annual requirement
- Instant downloadable certificate — ready for Service NSW renewal
- 100% online — no fixed schedule, complete from any device
- 40 courses across 5 approved CPD learning areas
- Trusted since 2004 by NSW builders and pool builders
Frequently Asked Questions
Licence Renewal Due? Get Your CPD Sorted First.
12 CPD points online from $169. Instant certificate. NSW Fair Trading approved. RTO 91528 — trusted since 2004.