Skip to content
Home » Builders CPD Information » I Failed a CPD Course Quiz – What Happens Now?

I Failed a CPD Course Quiz – What Happens Now?

QUIZ SUPPORTIf you fail an online builder CPD course quiz in NSW, you can immediately review the training material and re-sit the quiz as many times as needed with no additional fees or negative marks against your contractor licence.

Struggling With Builder CPD Quizzes?

Our online CPD program offers free, unlimited quiz re-takes and straightforward training materials. Keep your licence active today with RTO 91528.

Start Your CPD Today

Failing a CPD course quiz is a common scenario for busy NSW builders, but it has zero negative impact on your builder contractor licence or supervisor certificate. Under the Home Building Act 1989, NSW Fair Trading requires proof of course completion, not a perfect score on your first attempt. Because Builders CPD Online features unlimited quiz attempts at no extra charge, failing a quiz simply means you need to spend a few minutes reviewing the slides and resubmitting your answers until you pass.

Who Needs to Pass These CPD Quizzes?

Any individual holding an active builder licence or qualified supervisor certificate in New South Wales must complete 12 CPD points every year to qualify for licence renewal. Meeting this legal requirement means successfully completing all learning activities within your chosen courses, including any assessment quizzes used by training providers to verify course completion.

Who Needs to Complete CPD Assessments?

  • Licence Holders: Individual builders who need to submit their annual declaration to NSW Fair Trading.
  • Qualified Supervisors: Residential building supervisors responsible for site work standards.
  • Corporate Nominees: Directors or employees designated as the qualified supervisor for a building company.
  • RTO Standards: Registered Training Organisations (RTO 91528) are legally required to verify that builders have understood the material.

What Happens When You Fail a Quiz?

The immediate consequence of failing a CPD quiz is simply that your certificate of completion is held back until you achieve a passing mark. There are no penalty fees, no reports sent to NSW Fair Trading, and no marks against your builder licence. The online portal is designed to help you succeed, allowing you to go back, read the course text, and try again.

100%
Online & Self-Paced Learning
0
Fees for Quiz Re-Takes
12
CPD Points Completed Stress-Free
1300
Dedicated Telephone Support

All assessment questions are directly based on the learning material provided. If you fail, the system highlights the areas where you need to focus, making it easy to correct your errors. You must ensure you complete all required modules within the 8 CPD learning areas for NSW builders to fulfill your annual obligations.

How Much Does the CPD Program Cost?

We believe in upfront, transparent pricing. We never charge extra for quiz re-takes, certificate processing, or telephone support. One flat rate covers everything you need to keep your licence active and compliant.

Training Package CPD Points Value Quiz Re-Takes Included Total Price (AUD)
Annual 12-Point Package 12 Points Unlimited (Free) $169
Multi-Year 24-Point Package 24 Points Unlimited (Free) $319
Comprehensive 36-Point Package 36 Points Unlimited (Free) $449

When looking at ways to complete your compliance training, always choose a registered provider. This guarantees you are learning how to complete your 12 CPD points online in a platform designed to prevent unnecessary stress or licensing delays.

Laptop showing online course quiz questions on a desk
NSW builder completing online course on a mobile phone
Blueprints next to a laptop displaying online building training

Step-by-Step: How to Recover from a Failed CPD Quiz

Failing an assessment is simple to resolve. The system is designed to guide you through to a successful pass as quickly and efficiently as possible. Follow this simple process to complete your training:

Quiz Recovery Steps:

  • Step 1: Review Your Results: Look at the quiz summary screen to identify which questions or concepts were answered incorrectly.
  • Step 2: Go Back to the Slides: Navigate back through the course slides. All quiz answers are taken directly from this written material.
  • Step 3: Re-Sit the Quiz: Click the “Retry” button. You will be presented with the questions again, allowing you to correct your previous responses.
  • Step 4: Pass and Earn Your Points: Once you reach the passing score, the system instantly logs your completion and prepares your certificate.
  • Step 5: Access Your PDF: Download your official CPD certificate from your dashboard or email inbox, confirming your completed hours.

Get Help from Our NSW Support Team

Stuck on a tricky question? Call us on 1300 730 752 for instant assistance, or register now to access our user-friendly online learning system.

Register Now

Compliance and Auditing Rules for NSW Builders

When you renew your builder licence with NSW Fair Trading, you must declare that you have completed your 12 CPD points. If you are audited, you will need to produce valid certificates of completion. Keeping your records up to date is a strict legal requirement under the Home Building Act 1989.

Make sure you go through a CPD checklist before licence renewal to double-check that all your courses are valid and fully completed. If you have taken courses from multiple sources, always verify: does this CPD course count under current Fair Trading guidelines? With Builders CPD Online, every course you pass is guaranteed to meet the necessary standards.

Why builders choose Builders CPD Online:

  • 12 CPD points for $169
  • 100% online
  • 40 courses
  • RTO 91528
  • Delivering CPD since 2004

What happens if I fail an online builder CPD quiz?

Nothing bad happens. You can immediately review the course materials and re-take the quiz until you pass, with no extra charges or penalties.

Are there any fees for re-taking a failed quiz?

No. Builders CPD Online offers unlimited, free quiz attempts on all 40 of our courses.

Will NSW Fair Trading know if I failed a quiz?

No. NSW Fair Trading only cares that you have successfully completed the course and hold a valid certificate of completion.

Can I get telephone support if I am struggling to pass a quiz?

Yes. You can call our friendly customer support team on 1300 730 752 for guidance through any difficult questions.

How many questions are in each builder CPD quiz?

Most quizzes are short and contain multiple-choice questions designed to confirm you have read and understood the module materials.

Do I need to complete all 12 points in one sitting?

No. Our platform saves your progress automatically, allowing you to log in and out and complete the quizzes whenever it suits you.

How long do I have to complete my online quizzes?

You have full access to your portal for up to 12 months, but we recommend completing them well before your licence renewal date.

Complete Your NSW Builder CPD Online – From $169

40 Fair Trading-approved courses.

Call 1300 730 752 or register online.

Register Now and Start Today