Digital Literacy is one of eight mandatory CPD learning areas for NSW licensed builders. Builders CPD Online (RTO 91528) covers it entirely online — all 12 points from $169, no classroom.
Complete Your Digital Literacy CPD Online — From $169
All 8 Fair Trading learning areas covered. No classroom. Instant certificate. RTO 91528.
Digital Literacy is one of the eight mandatory CPD learning areas for NSW licensed builders. Every year, as part of your 12-point CPD requirement, you must complete training covering digital tools, online communication, and technology relevant to running a modern building business. Builders CPD Online (RTO 91528) delivers Digital Literacy CPD entirely online, at your own pace, from any device — including the phone you are reading this on.
Who Needs Digital Literacy CPD in NSW?
All holders of a NSW contractor licence — residential builders and swimming pool/spa builders — must complete CPD across all eight Fair Trading learning areas annually. Digital Literacy is one of them. The requirement applies to all licensed builders regardless of age, tech comfort level, or business size. If you hold the licence, you need the CPD.
Who must complete Digital Literacy CPD:
- Licensed residential builders (NSW contractor licence)
- Swimming pool and spa builders (contractor licence)
- Sole traders, partnerships, and company licence holders
- Anyone renewing their NSW contractor licence — CPD is a renewal condition
What Digital Literacy Topics Are Covered for Builders?
Digital Literacy CPD for builders is not about coding or IT. It is practical training on how to use digital tools that are now standard in residential construction — project management software, digital invoicing, cloud document storage, online communication, and cybersecurity basics for small building businesses.



Key topics in Digital Literacy CPD for NSW builders:
- Project management software — Buildertrend, CoConstruct, simPRO, or equivalent
- Digital invoicing and accounting — Xero, MYOB, online payment systems
- Cloud storage and document management — Google Drive, Dropbox for contracts and drawings
- Online communication tools — email best practices, messaging apps, video calls
- Cybersecurity basics for small building businesses — phishing, password management
- Digital marketing fundamentals — Google Business Profile, online reviews
- Using government digital services — Fair Trading online portal, Service NSW
- BIM and digital design tools — basic awareness for residential builders
How Digital Literacy CPD Fits Into Your 12 Annual Points
Your 12 CPD points must cover all eight Fair Trading learning areas. Digital Literacy is one of those eight — you need at least some points from this area each year. The exact split between areas is flexible. See the complete picture in our guide to the 8 CPD learning areas for NSW builders.
At Builders CPD Online, all 8 learning areas are covered in one enrolment. Register once, select your courses across all 8 areas including Digital Literacy, and complete at your own pace. Our guide on how to complete your 12 CPD points online walks through the entire process step by step.
Get Your Digital Literacy CPD — and All 12 Points — Done Online
40+ courses. All 8 learning areas. From $169. No classroom. RTO 91528.
How to Complete Digital Literacy CPD Online
- Register — create your account at builderscpdonline.com.au in under 2 minutes
- Select Digital Literacy courses — choose from the Digital Literacy category in your course library
- Complete at your pace — work through content online, pause and resume anytime
- Download your certificate — issued instantly on completion, includes RTO 91528 registration
Most builders complete their Digital Literacy CPD component in 45–75 minutes. Your certificate is your evidence for NSW Fair Trading at builder licence renewal time.
Why Digital Skills Matter for NSW Builders in 2026
The residential building industry is increasingly digital. Clients expect online quotes, digital contracts, and progress photos via apps. Fair Trading accepts online submissions. Subcontractors invoice electronically. Builders who are not digitally capable are slower, more error-prone, and more exposed to disputes — because verbal agreements and paper records are harder to defend than timestamped digital records.
Digital Literacy CPD is not just a compliance tick. It is practical training that makes your business run better — fewer disputes, faster payments, more professional client experience, and better documentation if something goes wrong. You can also apply these skills to your Business Management CPD areas, where digital tools for quoting and project tracking overlap.
Why NSW builders choose Builders CPD Online:
- Digital Literacy courses included in the $169 package — no extras
- 100% online — you complete digital literacy CPD on the same digital device you will use in practice
- All 8 learning areas in one enrolment — no separate sign-ups
- Instant CPD certificate on completion — includes RTO 91528 details
- Mobile and tablet friendly — complete on any device, anywhere
- Delivering CPD to NSW builders since 2004 — over 20 years
Complete Your Digital Literacy CPD — and All 12 Points — Online
40+ Fair Trading-approved courses. No classroom. Instant certificate. From $169 for 12 points.
Call 1300 730 752 or register online.